Author(s)
François Grünewald
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p. 7-10
07/04/2015
The debate on quality and certification is often limited to questions of procedures, protocols, and indicators. But it is dangerous to limit the debate in this way when complex and unpredictable situations call for rapid and flexible action. There is tension between “doing things right” and “doing the right things”.François Grünewald
p. 7-10