Author(s)
Michael Carrier
02/08/2019
The objective of this document is to provide guidance to aid practitioners who are considering adopting a quality management system. It aims to answer the following question: what are the key factors and stages to respect to help adopt a quality management system that is adapted to the culture of an aid organisation? It is aimed at people interested in finding out about the different ways to adopt a quality management system: quality focal points, managers or anyone else involved in implementing or accompanying this process.