Gathering and managing information in the light of the COVID-19 crisis

22/02/2021

As part of a project funded by the H2H network, Groupe URD is working with CartONG to help organisations adapt their data management processes in the context of COVID-19. CartONG has set up a hotline in order to find out what organisations need and is offering different formats: individual technical support, webinars, benchmarks, or guidance. Groupe URD contributed to the publication of three resources.

A summary of the key lessons of the COVID-19 crisis and its impact on information management (IM) practices in the aid sector (in English and French) : https://blog.cartong.org/2021/02/05/enseignements-crise-covid-19-impacts-pratiques-im-secteur-aide/

A review of technical systems and solutions to manage feedback and complaints digitally (in English only): https://blog.cartong.org/2021/01/08/digital-solutions-feedback-complaint-mechanisms/

A case study on the ‘Feedback Days’ methodology developed by the RESILAC project (in English and French): https://blog.cartong.org/2021/02/08/etude-cas-consortium-resilac-renforcer-programmation-adaptative-methode-feedbackday/

All the resources published by the project are available on the CartONG website.